How to Start a State 911 Program

A number of states do not have state-level 911 programs. Occasionally, such states reach out to NASNA for information about how other state 911 programs are set up. This page is for you.

We have provided some example organization charts and executive director job descriptions. In time, we hope to add additional job descriptions for specialized staff, such as GIS, database and system administrators.

Please let us know what types of information would be helpful to you as you begin the process of establishing your state’s 911 program.