The maps on this page show the current status of Next Generation 9-1-1 Deployment across the country by various measures. Next Generation 9-1-1 (NG9-1-1) is a standards-drive IP-based 9-1-1 call delivery system. For more about NG9-1-1, check out the following resources:
NASNA's assessment model for measuring deployment of NG9-1-1 looks at three separate domains:
The 9-1-1 Network: This describes the network that aggregates and routes 9-1-1 calls from originating service providers (OSPs) to public safety answering points (PSAPs). NASNA's assessment model looks at the deployment of an NG9-1-1 network through two key components: the implementation of an Emergency Services IP Network (ESInet), which serves as the Internet Protocol backbone of the NG9-1-1 network, and the Next Generation 9-1-1 Core Services (NGCS) which are the set of services needed to process a 9-1-1 call on an ESInet according to the NENA standard, also referred to as the NENA i3 standard.
The Originating Service Providers (OSPs): This is the entire environment of telecommunications providers who provide service to end users and are the first entities to receive a 9-1-1 calls. OSPs allow callers to dial 9-1-1, then transmit that 9-1-1 call to the appropriate 9-1-1 network for delivery to the appropriate PSAP. NASNA's assessment model looks at whether OSPs are able to deliver calls to the 9-1-1 network in SIP (an internet protocol format) and whether OSPs are able to deliver calls in NENA i3 standard format with associated location in the SIP header, also referred to as the Presence Information Data Format - Location Object, or PIDF-LO.
The Public Safety Answering Points (PSAPs): These are the individual 9-1-1 centers in each state that ultimately receive and process 9-1-1 calls placed by end users. NASNA's assessment model looks at whether PSAPs are able to receive 9-1-1 calls in SIP format and NENA i3 compliant format with PIDF-LO.
Each of the three domains has a maximum of 10 points that can be scored, for a total possible score of 30 points. Taken together, the deployment of Next Generation 9-1-1 systems is shown in the maps below. Deployment level is depicted with red indicating low levels of deployment and green indicating high levels of deployment, with yellow representing the middle. States that are not shaded in either did not respond to the survey, declined to respond to these questions, or NASNA lacked a contact for that state.
The first map below shows a combination of all three scores. It is taking into account the NG9-1-1 deployment scores for the 9-1-1 network (ESInet and NGCS), the Originating Service Providers, and the PSAPs.
For best results, click the "four corners" box at the top right of the map to enlarge. Click on individual states to see their actual score.
This second map shows combined scores for the deployment of Emergency Services IP Networks (ESInets) and Next Generation 9-1-1 Core Services (NGCS). Scores range from 0 to 10.
For best results, click the "four corners" box at the top right of the map to enlarge. Click on individual states to see their actual scores. Comments provided by each state on this metric may also be accessed.
The questions asked that derive this score are:
ESInet/NGCS: Emergency Services IP-Network (ESInet) Coverage
This item measures the percentage of your State or Territory, geographically, which is served by Emergency Services IP-Networks (ESInets). Include ESInets even if they are not equipped with Next Generation 9-1-1 Core Services (NGCS) functional elements. Select the statement that best describes your State or Territory's current situation.
No part of my State or Territory is served by an ESInet. (0 points)
At least some but less than 25% of my State or Territory is served by one or more ESInets. (1 point)
More than 25% but less than 50% of my State or Territory is served by one or more ESInets. (2 points)
More than 50% but less than 75% of my State or Territory is served by one or more ESInets. (3 points)
More than 75% but less than 100% of my State or Territory is served by one or more ESInets. (4 points)
100% of my State or Territory is served by one or more ESInets. (5 point)
ESInet/NGCS: NG9-1-1 Core Services
This item measures the percentage of your State or Territory, geographically, which is served by ESInets that are equipped with NG9-1-1 Core Services (NGCS) that are considered essential for NG9-1-1 Networks. Select the statement that best describes your State or Territory's current situation.
Essential NGCS Components are:
Emergency Services Routing Proxies (ESRP)
Emergency Call Routing Functions (ECRF)
Location Validation Functions (LVF)
Border Control Functions (BCF)
In such a network, calls are routed geospatially, not using tabular databases.
Not Applicable: No ESInet(s) are equipped with essential NGCS Components in my State or Territory. (0 points)
At least some but less than 25% of my State or Territory is served by one or more ESInets equipped with essential NGCS Components. (1 point)
More than 25% but less than 50% of my State or Territory is served by one or more ESInets equipped with essential NGCS Components. (2 points)
More than 50% but less than 75% of my State or Territory is served by one or more ESInets equipped with essential NGCS Components. (3 points)
More than 75% but less than 100% of my State or Territory is served by one or more ESInets equipped with essential NGCS Components. (4 points)
100% of my State or Territory is served by one or more ESInets equipped with essential NGCS Components. (5 points)
This third map shows combined scores for the migration of OSPs to presenting 9-1-1 calls to the ESInet in SIP format and NENA i3 format. Scores range from 0 to 10.
For best results, click the "four corners" box at the top right of the map to enlarge. Click on individual states to see their actual scores. Comments provided by each state on this metric may also be accessed.
The questions asked that derive this score are:
OSPs: OSP SIP Call Delivery
This item measures the degree to which originating service providers (OSPs) are delivering calls into your ESInet(s) in SIP format, with or without delivery of PIDF-LO. Select the statement that best describes your State or Territory's current situation.
Not Applicable: No ESInet(s) in my State or Territory. (0 points)
None of the OSPs in my State or Territory deliver 9-1-1 calls to the ESInet(s) in SIP format. (0 points)
At least one but less than 25% of the OSPs in my State or Territory deliver 9-1-1 calls to the ESInet(s) in SIP format. (1 point)
More than 25% but less than 50% of the OSPs in my State or Territory deliver 9-1-1 calls to the ESInet(s) in SIP format. (2 points)
More than 50% but less than 75% of the OSPs in my State or Territory deliver 9-1-1 calls to the ESInet(s) in SIP format. (3 points)
More than 75% but less than 100% of the OSPs in my State or Territory deliver 9-1-1 calls to the ESInet(s) in SIP format. (4 points)
100% of the OSPs in my State or Territory deliver 9-1-1 calls to the ESInet(s) in SIP format. (5 points)
OSPs: OSP i3 Call Delivery
This item measures the degree to which originating service providers (OSPs) are delivering calls into your ESInet(s) in NENA i3 format, including the use of PIDF-LO. Select the statement that best describes your State or Territory's current situation.
Not Applicable: No ESInet(s) capable of receiving calls in i3 format in my State or Territory. (0 points)
None of the OSPs in my State or Territory deliver 9-1-1 calls to the ESInet(s) in i3 format with PIDF-LO. (0 points)
At least one but less than 25% of the OSPs in my State or Territory deliver 9-1-1 calls to the ESInet(s) in i3 format with PIDF-LO. (1 point)
More than 25% but less than 50% of the OSPs in my State or Territory deliver 9-1-1 calls to the ESInet(s) in i3 format with PIDF-LO. (2 points)
More than 50% but less than 75% of the OSPs in my State or Territory deliver 9-1-1 calls to the ESInet(s) in i3 format with PIDF-LO. (3 points)
More than 75% but less than 100% of the OSPs in my State or Territory deliver 9-1-1 calls to the ESInet(s) in i3 format with PIDF-LO. (4 points)
100% of the OSPs in my State or Territory deliver 9-1-1 calls to the ESInet(s) in i3 format with PIDF-LO. (5 points)
This fourth map shows combined scores for the ability of PSAPs to receive calls in SIP format and NENA i3 format. Scores range from 0 to 10.
For best results, click the "four corners" box at the top right of the map to enlarge. Click on individual states to see their actual score. Comments provided by each state on this metric may also be accessed.
The questions asked that derive this score are:
PSAPs: Legacy PSAP Gateways
This item measures the degree to which PSAPs receive calls in IP format directly from an ESInet without the use of a legacy PSAP gateway to convert the call to TDM. Select the statement that best describes your State or Territory's current situation. This may or may not include the delivery of PIDF-LO.
Not Applicable: No ESInet(s) in my State or Territory. (0 points)
None of the PSAPs in my State or Territory receive 9-1-1 calls without the use of a legacy PSAP gateway. (0 points)
At least one but less than 25% of the PSAPs in my State or Territory receive 9-1-1 calls without the use of a legacy PSAP gateway. (1 point)
More than 25% but less than 50% of the PSAPs in my State or Territory receive 9-1-1 calls without the use of a legacy PSAP gateway. (2 points)
More than 50% but less than 75% of the PSAPs in my State or Territory receive 9-1-1 calls without the use of a legacy PSAP gateway. (3 points)
More than 75% but less than 100% of the PSAPs in my State or Territory receive 9-1-1 calls without the use of a legacy PSAP gateway. (4 points)
100% of the PSAPs in my State or Territory receive 9-1-1 calls without the use of a legacy PSAP gateway. (5 points)
PSAPs: i3 PSAPs
This item measures the degree to which PSAPs in your state receive 9-1-1 calls in NENA i3 format (not just in SIP/IP format) with PIDF-LO. Select the statement that best describes your State or Territory's current situation.
Not Applicable: No ESInet(s) or no NG9-1-1 Core Services in my State or Territory (0 points)
None of the PSAPs in my State or Territory receive 9-1-1 calls in i3 format. (0 points)
At least one but less than 25% of the PSAPs in my State or Territory receive 9-1-1 calls in i3 format. (1 point)
More than 25% but less than 50% of the PSAPs in my State or Territory receive 9-1-1 calls in i3 format. (2 points)
More than 50% but less than 75% of the PSAPs in my State or Territory receive 9-1-1 calls in i3 format. (3 points)
More than 75% but less than 100% of the PSAPs in my State or Territory receive 9-1-1 calls in i3 format. (4 points)
100% of the PSAPs in my State or Territory receive 9-1-1 calls in i3 format. (5 points)