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The National Association of State 911 Administrators Elects New Executive Board

posted Jun 20, 2017, 7:06 AM by IT Admin   [ updated Jun 23, 2017, 6:13 AM ]
NASNA elected an executive board at its annual meeting in San Antonio, Texas, on June 3rd. 

NASNA’s new president is Maria Jacques, ENP, director of the state of Maine Emergency Services Communication Bureau.


Maria has spent her entire career in public safety, the last 21 years in 911. In 1996, she was as one of three people hired to implement a statewide Enhanced 911 (E911) system in Maine, which was completed in 2001. In 2008, she was appointed Director of the Maine Emergency Services Communication Bureau and charged with planning for and migrating the E911 system to Next Generation 911 (NG911). In 2011, Maine released an RFP to replace its aging E911 system with a NENA i3 compliant system, and by the end of July 2014 had implemented a statewide NG911 system, utilizing geospatial routing and delivering all 911 calls as IP to the state’s 26 PSAPs.

 Regarding her election to be NASNA’s president, she said, “NASNA’s presence and voice has grown stronger in recent years.  No other 911 association has the ‘state’ perspective which is so very important in the formulation of policy. As we continue the drive toward Next Generation 911, that voice will become increasingly important.” She concluded, “I look forward to being part of it.” 


NASNA’s new Vice President-Treasurer is Kelli Merriweather, executive director of the Texas Commission on State Emergency Communications (CSEC), a position she has held since 2011. She held several positions at CSEC during the 16 years prior to becoming its executive director.   

 “Our philosophy at the agency is to approach every opportunity through collaboration and open communication with all of our 911 stakeholders,” she said. “I think a great deal of this success is attributable to this philosophy, and I bring this same philosophy and approach to the position of NASNA’s VP-Treasurer.”



Harriet Miller-Brown is NASNA’s new secretary and the State 911 Administrator for Michigan. She has an extensive background in public safety communications policy, 911 management, and facility implementation. Ms. Miller-Brown began her career as a dispatcher in 1988 in a one-seat communications room at a sheriff’s department in Northwestern Michigan. She moved through the ranks to become the 911 director for countywide 911 system in Southwestern Michigan in 1994. In 2004, she became Michigan’s state 911 administrator. Ms. Miller-Brown served as NASNA’s secretary from 2008 until 2013, when she was elected president. She held that office until last week. The secretary’s duties were expanded recently to include event planning, and she enthusiastically accepted the nomination to take on that new role.

 Miller-Brown observed, “Over the past four years NASNA has established a more robust presence and has participated more actively in things that matter to the members. I look forward to continuing to serve on NASNA’s executive board in this new role and to help continue our forward momentum.”

Ms. Miller-Brown holds an associate’s degree in law enforcement from Northwestern Michigan College, a bachelor’s degree in criminal justice from Western Michigan University, and a law degree from Thomas Cooley Law School.

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